Q1. Does cleansing oil clog pores?

Our cleansing oils diffuse easily into the pores, lifting make-up and excess sebum from pores. With thorough rinsing with water, the pores are completely cleansed. Our products are Noncomedogenic.

Q2. Do I need to double cleansing?

Our cleansing oil does not need double cleansing. By adding water, the oil turns into a foam cleanser. It makes it easy to rinse off, with no oil residue left on the skin.

Q3. Is it difficult to use oil reversal cleanser?

It is very easy to use by following 4 simple steps. There is no need to lather, or wipe off – all you need to do is apply, blend, and rinse off.

Q4. Will cleansing oil dry out my skin?

Our oils are measured to have a moisturizing effect. Cleansing oil easily removes make-up, impurities and excess sebum without disturbing the natural barrier of your skin.

It leaves your skin moist, clean and fresh.

Q5. Can I use cleansing oil even if I have oily skin?

Our products are recommended for all skin type conditions. Cleansing oil has a high affinity with sebum and oily components, so it will remove not only make-up but also excess sebum.

Q6. Will cleansing oil usage cause pimples?

Our products are tested to be Noncomedogenic. Please follow the directions and rinse off completely as a final step.

Q7. How long cosmetics are fresh?

Shelf life of cosmetics depends on period after opening and production date.

Period after opening (PAO): Some cosmetics should be used within a specified period of time after opening due to oxidation and microbiological factors. Their packaging has a drawing of an open jar, inside it there is a number representing the number of months. In this example it is 12 months of use after opening.

Production date: Unused cosmetics also lose their freshness and become dry. According to EU law, the manufacturer has to put the expiration date only on cosmetics whose shelf life is less than 3 years. The most common periods of suitability for use from date of manufacture:

*Perfumes with alcohol  - about 5 years
*Skin care - minimum 3 years
*Makeup - from 3 years (mascara) to more than 5 years (powders)

Q8. How to order? (user guide) 

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or guest (non-member) order.
Step 4: Fill in the order form. *Please check the amount you're willing to pay.
Step 5: Apply a coupon - Ex) 'welcome' for the new customer, 'special' for special deal.
Step 6: Proceed with payment.
Step 7: Complete the order and you will see the order number.

Q9. What is a shopping account and why should I use one?

Creating a shopping account can benefit you in a variety of ways, including quick, easy checkout (not having to re-enter your address every time you shop our site), simpler management of your personal information, and a saved order history to better track your orders if you have questions or concerns. You only need to set up your shopping account once. You will not be required to store your credit card information in your account—that is a matter of personal preference.